At HGD Law Firm, every case we take on is deeply personal—not just for the client, but for us. Behind every file and every court date are real people working tirelessly to ensure our clients feel heard, respected, and supported every step of the way.
Recently, we received a heartfelt reminder of just how impactful that commitment can be.
A Client's Meaningful Gesture
After concluding a major case involving a $3 million recovery, the client—a person who came to us during one of the most difficult times of his life—took the time to send a personal thank-you to two key team members who helped him feel supported throughout the process. Taylor Garrison, one of our dedicated legal assistants, and Catherine Davis, our marketing and client experience coordinator, each received a generous gift: a high-quality purse, handpicked with care.
“It was such a kind and unexpected gesture. We really try to be there for our clients—not just legally, but personally—so hearing that it made a difference meant a lot to me.”
— Taylor Garrison, Legal Assistant
Thoughtfulness Beyond the Case
After receiving the gift, Catherine called to thank the client. During the call, he shared that he and his niece had picked the purses out together—a detail that made the gesture feel even more heartfelt.
“It really caught me by surprise, in the best way. We don’t do this work expecting thanks, but knowing that our support helped during a tough time—and hearing how thoughtful he was in picking it out with his niece—was incredibly meaningful.”
— Catherine Davis, Marketing and Client Experience Coordinator
This was more than a gift. It was a reflection of the trust, respect, and connection that form when a client feels genuinely cared for—not just as a case, but as a person.
A Team Built on Heart and Service
Taylor and Catherine are just two of the many professionals at HGD who go above and beyond to deliver not only legal excellence, but a human experience—because we believe that how we treat people matters just as much as the outcome we fight for.
With 17 attorneys and a 30-person support staff, our firm is built around teamwork, compassion, and a culture of service. Moments like this remind us why we do what we do: to make a difference, to build relationships, and to walk with our clients through whatever they’re facing.
We’re honored by the trust our clients place in us. And while gratitude is never expected, it’s always deeply appreciated—because it reflects the heart of what we’re here to do: serve with excellence, integrity, and care.
