On September 29, 2025, Matt Buyck (Systems Admin) and Tzena Gauldin (Firm Admin) headed to Salt Lake City to represent HGD Law Firm at LEX Summit 2025, Filevine’s flagship user conference. Held at the Grand America Hotel, this gathering brings together legal tech professionals, firm leaders, and Filevine users from across the country to explore the latest trends, tools, and best practices in law firm operations.
A Deep Dive into Basecamp Intensive Training
A cornerstone of the conference is Basecamp, Filevine’s immersive, hands-on training program. These sessions are specially designed to help firms optimize every aspect of their Filevine usage — from CRM and case management to advanced configurations tailored to firm workflows.
Matt and Tzena opted into the intermediate/advanced Basecamp track, focusing on:
- CRM optimization to streamline intake, referrals, and lead management workflows
- Advanced case management configuration: automations, custom workflows, data reporting
- Filevine best practices recommended by product experts and power users
By participating, they not only sharpened their internal skills — they also earned certifications and gained insights that will benefit every case HGD handles going forward.
Broadening Perspectives: Culture, AI & Ethics, Communication
Beyond the technical training, the conference lineup featured inspiring keynote and breakout sessions on topics that matter deeply to law firms striving for innovation and integrity:
- Vanessa Van Edwards spoke on Charismatic Communication: The Art and Science of Presence, Confidence & Trust — a reminder that technology doesn’t replace relational excellence, but amplifies it.
- The agenda also included panels on AI, Justice & the Future of Law: Ethics & Innovation, exploring the intersection of new tools and responsibility in legal practice.
- Other sessions tackled topics like rebooting firm culture, auditing and optimizing tech stacks, law firm resilience, and the strategic use of AI in firm operations.
Hearing from experts in this space reinforces HGD’s commitment to staying ahead—not just technically, but ethically and culturally.
Why This Matters for HGD Clients
At HGD, our promise is to deliver results grounded in white-glove service, legal excellence, and a constant push for innovation. Matt and Tzena’s participation at Lex Summit is a direct investment in that promise. Here’s how:
- Stronger internal systems, faster outcomes. As our admins and systems team get more fluent in advanced Filevine capabilities, case data flows more smoothly, handoffs are cleaner, and decision-making is sharper.
- Better client experience. With optimized intake, case tracking, and communication workflows, you’ll see fewer delays, more transparent updates, and a more responsive team.
- Ethical use of tech. Learning about AI risks, confidentiality, and governance ensures that as we adopt more automation and intelligence, we never compromise on client trust or professional responsibility.
- Future-ready practice. The legal landscape is changing fast. By staying plugged into innovation — from tech to culture — HGD is positioning itself to navigate change rather than be overtaken by it.
We’re proud to send key team members to events like this. It’s one of the many ways HGD makes sure your case isn’t just handled — it’s propelled.
